Free for Indian small businesses

Free WhatsApp message templates for small businesses

Ready-to-use replies for enquiries, offers, follow-ups, orders, reviews and festivals. Tap copy, add your details, and send. No signup, no cost.

New enquiry welcome

First reply when a new customer messages your shop on WhatsApp.

Message

Hello [Name] 🙏 Thank you for reaching out to [Shop Name]. We would be happy to help you. Could you tell me a little about what you are looking for? I will share the best options and price right away.

Away / after-hours reply

Auto-reply when you are closed or busy, so no customer feels ignored.

Message

Hi 🙏 Thank you for messaging [Shop Name]. We are away right now but your message is important to us. Our timings are [10 AM – 8 PM]. We will reply as soon as we are back. For anything urgent, please call [phone number].

Share price list politely

When a customer asks 'price kya hai?' and you want to reply warmly, not just a number.

Message

Sure [Name]! Here are our latest rates 👇 • [Item 1] — ₹[price] • [Item 2] — ₹[price] • [Item 3] — ₹[price] Prices may vary a little with design/size. Tell me what you like and I will confirm the exact amount for you.

Weekend offer blast

Send to your saved customers to bring back footfall on slow days.

Message

🎉 Weekend Special at [Shop Name]! Get [X% off / free gift] on [product/service] this Saturday & Sunday only. Reply *YES* and I will keep it reserved for you. Offer valid till [date]. 🛍️

New arrival announcement

Announce new stock or a new service to customers who bought before.

Message

Hi [Name] 👋 New arrivals just came in at [Shop Name]! ✨ [Short description of what's new] Want me to send you a few photos before they sell out? Just reply *SEND*.

First-time customer discount

Convert a new enquiry into a first sale with a small welcome offer.

Message

Since this is your first order with us, here is a small welcome gift 🎁 Get [10% off / free delivery] on your first purchase. Just mention this message when you order. Shall I help you pick something today, [Name]?

Gentle follow-up (no reply)

When a customer went quiet after asking about something. Warm, not pushy.

Message

Hi [Name] 🙂 Just checking in on your enquiry about [product/service]. If you have any questions or need a better price, I am here to help. No pressure at all — whenever you are ready. 🙏

After-visit thank you

Send after a customer visits your shop or clinic, so they remember you.

Message

Thank you for visiting [Shop Name] today, [Name] 🙏 It was lovely to have you. If you need anything else or have any doubts, just message here anytime. We hope to see you again soon! 😊

Win back an old customer

Re-engage a customer who has not bought in a while.

Message

Hi [Name] 👋 It has been a while since your last visit to [Shop Name] and we miss you! As a thank you for being our customer, here is [special offer] on your next order. Would you like me to tell you what is new?

Order confirmation

Confirm an order clearly so the customer feels secure.

Message

✅ Order confirmed, [Name]! • Item: [product] • Quantity: [qty] • Amount: ₹[total] • Delivery/Pickup: [details] We will keep you updated. Thank you for choosing [Shop Name]! 🙏

Polite payment request

Ask for payment without sounding demanding.

Message

Hi [Name], your order is ready 🎉 To confirm, you can pay ₹[amount] here: [UPI ID / payment link] Once done, just send a screenshot and I will process it right away. Thank you! 🙏

Order ready for pickup/delivery

Let the customer know their order is ready.

Message

Good news [Name]! 🎉 Your order from [Shop Name] is ready. 📍 Pickup: [address & timing] or 🚚 Delivery: reaching you by [time] Let me know what works best for you.

Ask for a Google review

Request a review after a happy purchase — the polite, effective way.

Message

Hi [Name] 🙏 We are so glad you liked [product/service]! If you have 30 seconds, a quick Google review would mean the world to a small business like ours 🌟 Here is the link: [Google review link] Thank you so much for your support! 💛

Ask for a referral

Turn a happy customer into a source of new customers.

Message

Thank you for trusting [Shop Name], [Name] 🙏 If you know a friend or family member who might need [product/service], please share our number with them. We will take good care of them, just like we did for you. 💛

Thank you for a review

Respond warmly when a customer leaves a review.

Message

[Name], thank you so much for your kind words and review! 🌟 It truly motivates our small team. We look forward to serving you again. Whenever you need anything, we are just one message away. 🙏

Festival greeting + soft offer

Stay top-of-mind on festivals with a warm wish and a gentle nudge.

Message

🪔 Happy [Festival] from all of us at [Shop Name], [Name]! Wishing you and your family joy, health and prosperity. To celebrate, we have a special [festival offer] running till [date]. Would you like to have a look?

Diwali wishes

Send a heartfelt Diwali message to your customer list.

Message

✨ Shubh Deepavali, [Name]! ✨ May this Diwali fill your home with light, laughter and success. Thank you for being part of the [Shop Name] family this year. 🪔 From our family to yours — happy celebrations! 🙏

New Year greeting

Start the year by reconnecting with your customers.

Message

🎊 Happy New Year, [Name]! Thank you for your support this year. We are excited to serve you even better in the year ahead. Here is to new beginnings — and a little New Year treat: [offer]. See you soon at [Shop Name]! 🙏

Frequently asked questions

এই WhatsApp টেমপ্লেটগুলো কি সত্যিই বিনামূল্যে?

হ্যাঁ। এই পেজের প্রতিটি টেমপ্লেট কপি করে ব্যবহার করা সম্পূর্ণ বিনামূল্যে। কোনও সাইন-আপ, ইমেল বা খরচ নেই। শুধু কপি করুন, ব্র্যাকেটের তথ্য আপনার দোকানের জন্য বদলে নিন, আর পাঠান।

এই WhatsApp মেসেজ টেমপ্লেটগুলো কীভাবে ব্যবহার করব?

আপনার পরিস্থিতির সঙ্গে মেলে এমন একটি টেমপ্লেট বেছে নিন, কপি বোতামে ট্যাপ করুন, আর WhatsApp-এ পেস্ট করুন। পাঠানোর আগে [Name], [Shop Name], [price]-এর মতো ব্র্যাকেটের জায়গাগুলো নিজের তথ্য দিয়ে বদলে নিন। পছন্দের টেমপ্লেট WhatsApp কুইক রিপ্লাই হিসেবে সেভ করে রাখতে পারেন।

এই টেমপ্লেটগুলো কি WhatsApp Business-এ ব্যবহার করা যায়?

হ্যাঁ। এই টেমপ্লেটগুলো সাধারণ WhatsApp আর WhatsApp Business দুটোতেই কাজ করে। WhatsApp Business-এ এগুলো গ্রিটিং মেসেজ, অ্যাওয়ে মেসেজ আর কুইক রিপ্লাই হিসেবে সেভ করতে পারেন, যাতে সেগুলো স্বয়ংক্রিয়ভাবে বা এক ট্যাপে চলে যায়।

কোন ধরনের ব্যবসা এই টেমপ্লেট ব্যবহার করতে পারে?

যেকোনও স্থানীয় ভারতীয় ব্যবসা এগুলো ব্যবহার করতে পারে: পোশাকের দোকান, গয়নার দোকান, সালোঁ, ডেন্টাল ক্লিনিক, কোচিং সেন্টার, রেস্তোরাঁ, মুদির দোকান, বুটিক আর আরও। টেমপ্লেটগুলোতে আছে স্বাগত উত্তর, অফার, ফলো-আপ, অর্ডার, রিভিউ আর উৎসবের শুভেচ্ছা — যা প্রতিটি ছোট ব্যবসার দরকার।

Jhalmuri.ai কি আমার জন্য এই WhatsApp উত্তরগুলো স্বয়ংক্রিয়ভাবে সেট আপ করে দিতে পারে?

হ্যাঁ। প্রতিবার কপি-পেস্ট করতে না চাইলে, Jhalmuri.ai আপনার ব্যবসার জন্য স্বয়ংক্রিয় WhatsApp উত্তর, ফলো-আপ আর ক্যাম্পেন সেট আপ ও পরিচালনা করতে পারে। কীভাবে কাজ করে জানতে WhatsApp-এ রাকেশকে মেসেজ করুন।

Tired of copy-pasting every reply?

Jhalmuri.ai can set up automated WhatsApp replies, follow-ups and festival campaigns for your shop — so the right message goes out every time, without you lifting a finger.