What a WhatsApp catalog is
A catalog is a set of product cards inside your WhatsApp Business profile. Each card has a photo, name, price, and description. Customers can browse everything you sell without you sending anything, and tap any item to ask about it. It works like a simple online store, and it is free.
Step 1: Get WhatsApp Business
The catalog is only in the free WhatsApp Business app, not the normal one. If you have not switched yet, download WhatsApp Business — it keeps your chats and unlocks catalog, quick replies, and away messages.
Step 2: Add your products
Open Settings, go to Business tools, then Catalog, and tap Add item. For each product add a clear photo, the name, the price, and a one-line description. Do your best-sellers first — you do not need to add everything on day one.
Step 3: Write descriptions that sell
A good description answers the questions customers always ask. Keep it short and specific:
- What it is and its key detail (size, material, weight, flavour).
- The price, so customers do not have to ask.
- Whether delivery is available and roughly how long.
- One reason it is good — "handmade fresh daily," "pure cotton," "1 year warranty."
Step 4: Share your catalog everywhere
Your catalog has a link you can share. Put it in your Instagram bio, send it to new enquiries instead of loose photos, and paste it in your WhatsApp status. Now when someone asks "what do you have?", you send one link instead of twenty photos.
Step 5: Use it in every chat
The catalog only sells if you use it. When a customer asks about a product, tap the catalog and send that exact item card — it looks professional and shows the price clearly. Fewer "kitne ka hai?" back-and-forths, faster orders.
Let AI answer catalog questions for you
A catalog shows your products, but customers still ask questions — availability, delivery, discounts, custom orders. Answering every one instantly is hard while running the shop. Jhalmuri.ai sets up AI that reads each question and replies with the right product, price, and details on WhatsApp automatically. Message Rakesh on WhatsApp to see how it fits your shop.