Free for Indian small businesses
Ready-to-use replies for enquiries, offers, follow-ups, orders, reviews and festivals. Tap copy, add your details, and send. No signup, no cost.
First reply when a new customer messages your shop on WhatsApp.
Message
Hello [Name] 🙏 Thank you for reaching out to [Shop Name]. We would be happy to help you. Could you tell me a little about what you are looking for? I will share the best options and price right away.
Auto-reply when you are closed or busy, so no customer feels ignored.
Message
Hi 🙏 Thank you for messaging [Shop Name]. We are away right now but your message is important to us. Our timings are [10 AM – 8 PM]. We will reply as soon as we are back. For anything urgent, please call [phone number].
When a customer asks 'price kya hai?' and you want to reply warmly, not just a number.
Message
Sure [Name]! Here are our latest rates 👇 • [Item 1] — ₹[price] • [Item 2] — ₹[price] • [Item 3] — ₹[price] Prices may vary a little with design/size. Tell me what you like and I will confirm the exact amount for you.
Send to your saved customers to bring back footfall on slow days.
Message
🎉 Weekend Special at [Shop Name]! Get [X% off / free gift] on [product/service] this Saturday & Sunday only. Reply *YES* and I will keep it reserved for you. Offer valid till [date]. 🛍️
Announce new stock or a new service to customers who bought before.
Message
Hi [Name] 👋 New arrivals just came in at [Shop Name]! ✨ [Short description of what's new] Want me to send you a few photos before they sell out? Just reply *SEND*.
Convert a new enquiry into a first sale with a small welcome offer.
Message
Since this is your first order with us, here is a small welcome gift 🎁 Get [10% off / free delivery] on your first purchase. Just mention this message when you order. Shall I help you pick something today, [Name]?
When a customer went quiet after asking about something. Warm, not pushy.
Message
Hi [Name] 🙂 Just checking in on your enquiry about [product/service]. If you have any questions or need a better price, I am here to help. No pressure at all — whenever you are ready. 🙏
Send after a customer visits your shop or clinic, so they remember you.
Message
Thank you for visiting [Shop Name] today, [Name] 🙏 It was lovely to have you. If you need anything else or have any doubts, just message here anytime. We hope to see you again soon! 😊
Re-engage a customer who has not bought in a while.
Message
Hi [Name] 👋 It has been a while since your last visit to [Shop Name] and we miss you! As a thank you for being our customer, here is [special offer] on your next order. Would you like me to tell you what is new?
Confirm an order clearly so the customer feels secure.
Message
✅ Order confirmed, [Name]! • Item: [product] • Quantity: [qty] • Amount: ₹[total] • Delivery/Pickup: [details] We will keep you updated. Thank you for choosing [Shop Name]! 🙏
Ask for payment without sounding demanding.
Message
Hi [Name], your order is ready 🎉 To confirm, you can pay ₹[amount] here: [UPI ID / payment link] Once done, just send a screenshot and I will process it right away. Thank you! 🙏
Let the customer know their order is ready.
Message
Good news [Name]! 🎉 Your order from [Shop Name] is ready. 📍 Pickup: [address & timing] or 🚚 Delivery: reaching you by [time] Let me know what works best for you.
Request a review after a happy purchase — the polite, effective way.
Message
Hi [Name] 🙏 We are so glad you liked [product/service]! If you have 30 seconds, a quick Google review would mean the world to a small business like ours 🌟 Here is the link: [Google review link] Thank you so much for your support! 💛
Turn a happy customer into a source of new customers.
Message
Thank you for trusting [Shop Name], [Name] 🙏 If you know a friend or family member who might need [product/service], please share our number with them. We will take good care of them, just like we did for you. 💛
Respond warmly when a customer leaves a review.
Message
[Name], thank you so much for your kind words and review! 🌟 It truly motivates our small team. We look forward to serving you again. Whenever you need anything, we are just one message away. 🙏
Stay top-of-mind on festivals with a warm wish and a gentle nudge.
Message
🪔 Happy [Festival] from all of us at [Shop Name], [Name]! Wishing you and your family joy, health and prosperity. To celebrate, we have a special [festival offer] running till [date]. Would you like to have a look?
Send a heartfelt Diwali message to your customer list.
Message
✨ Shubh Deepavali, [Name]! ✨ May this Diwali fill your home with light, laughter and success. Thank you for being part of the [Shop Name] family this year. 🪔 From our family to yours — happy celebrations! 🙏
Start the year by reconnecting with your customers.
Message
🎊 Happy New Year, [Name]! Thank you for your support this year. We are excited to serve you even better in the year ahead. Here is to new beginnings — and a little New Year treat: [offer]. See you soon at [Shop Name]! 🙏
Yes. Every template on this page is completely free to copy and use. There is no signup, no email required and no cost. Just tap copy, edit the details in brackets for your shop, and send.
Pick a template that matches your situation, tap the copy button, and paste it into WhatsApp. Replace the placeholders in [brackets] such as [Name], [Shop Name] and [price] with your own details before sending. You can save your favourites as WhatsApp quick replies for even faster use.
Yes. These templates work in both regular WhatsApp and WhatsApp Business. In WhatsApp Business you can save them as greeting messages, away messages and quick replies so they send automatically or with one tap.
Any local Indian business can use them: clothing shops, jewellery stores, salons, dental clinics, coaching centres, restaurants, kirana stores, boutiques and more. The templates cover welcome replies, offers, follow-ups, orders, reviews and festival greetings, which every small business needs.
Yes. If you would rather not copy and paste every time, Jhalmuri.ai can set up and manage automated WhatsApp replies, follow-ups and campaigns for your business. Message Rakesh on WhatsApp to learn how it works.
Jhalmuri.ai can set up automated WhatsApp replies, follow-ups and festival campaigns for your shop — so the right message goes out every time, without you lifting a finger.
